Age Range

18 to 65 years old.

Gender

We would support both male and female service users.

Range of Needs Supported

Our services are tailored to meet the need of each individual service user with mental health condition.

Special Provisions

Services and environments can be adapted to suit certain individual needs.

Length of Care Provided

The service will be provided for any length of time required. There are no limits set, ensuring that services can be tailor made and appropriate care plans can be put in place with realistic time scales

Specialism – caring for people who has:

Enduring Mental Health Conditions which includes – Treatment Resistant Schizophrenia, Personality Disorders, Bipolar Disorder, Post Traumatic Stress Disorders, Obsessive Compulsive Disorder, Anxiety Disorders, Mood Disorders, Severe Depression, Psychosis.

Keys to Success

• We offer more resident oriented, small scale home model with our service users at the heart of our care provision.
• Our arrangement with NHS and other agencies on joint induction and on-going training to better equip our staff to handle most situations on site.
• Our active 24 hours management support, fair wages, regular supervision and appropriate training with robust team structure.

• At Loyalty Health Care we ensure that each service user in our care is entitled to;

  • Be treated with dignity, respect, compassion and kindness irrespective of gender, colour, creed, culture or health status
  • Quality care provision based on individual needs and informed choice with account being taken of physical, mental, social, cultural and spiritual well-being.
  • Feel part of the community and have opportunities to take part in educational, recreational and leisure activities
  • Continue to live with as much independence as possible commensurate with their safety and that of others.
  • Supported by fully trained and appropriately skilled staff on 24 hours basis.

Referral

At Loyalty Healthcare Limited, we will accept referrals from relevant Community Mental Health Team(s), Local Authority and Home Treatment Team.

Referrals will come from the following;

• Directly from their home,
• From A & E following psycho-social assessment and risk assessment
• From Acute Admission Ward (following an MDT review and where deemed suitable for step down accommodation)
• Under Community Order and/ or Mental Health Act – subject to assessment.

Loyalty healthcare Limited will generally accept patients who meet the criteria for Home Treatment Team or regular support from their allocated care coordinator (Care Pathway).

Service users accepted may have psycho-social problems and those at risk of
further deterioration in mental state. All service users will be expected to be willing to engage with allocated key worker staff at Loyalty Healthcare Limited and other
external teams such as local CMHTs and other support groups.

To schedule an appointment, please call us on: 020 8581 4661/ 079 3091 0934